Membership terms and conditions

The terms apply to membership at all Fitnesspoint gyms.

Customers are themselves responsible for being fit and healthy enough to use the gym.

All training is at your own risk. The gym disclaims any liability for loss and damage to persons or property occurring during the member’s stay at the gym, including loss of and damage to personal clothing and belongings.

You must be 16 years old, or turn 16 during the current calendar year, to be able to enter into a membership contract. For safety reasons, children below this age are not permitted in the training areas.

Fitnesspoint has no minimum commitment period, and you can cancel your membership yourself with effect from the day your membership expires; you can train until the end of the period you have paid for. If you do not cancel your membership before the end of the period, the membership will automatically be renewed for a new period.

The membership fee is charged on the day you sign up online, and is renewed automatically on the same date one month/one year later, until you cancel. If there are insufficient funds on your credit card or the card has expired, you will be notified by SMS. If there are still insufficient funds on the card after notification, we may i) transfer the amount to the next monthly payment, ii) if the amount still cannot be charged, the claim will be sent on for reminders and, if applicable, debt collection, iii) the membership will be terminated, iv) in the event of late payment, interest and reminder costs will be added.

If you choose to pay by invoice, you will receive the invoice by e-mail. An invoice fee of NOK 29 per invoice will be added. The membership is renewed automatically when the period has ended, and you are yourself responsible for ending your membership. This is done via “My Page”.

Non-payment entitles Fitnesspoint to stop the membership. All price changes for memberships will be announced either by notices at the gym or by e-mail directly to members, as well as by information on our website.

In the event of double payment, the excess payment will automatically be set off against the next month. Double payments are not refunded.

Some types of membership can be paused/frozen (annual memberships cannot be paused). Pausing can only be done online on “My Page”. The pause period starts when the period that has been paid for expires. A membership can be paused for a period of up to 3 months. It is not possible to cancel a membership that is paused.

Fitnesspoint may pause memberships in the event of a temporary closure of the gym. Such closures will be announced.

Cancellation can only be done by the member themselves on “My Page” at www.fitnesspoint.no. Fitnesspoint is furthermore not responsible for cancellations submitted in any other way. After cancellation, the access card will work for the time remaining of the most recently paid monthly membership. If you do not cancel your membership before the end of the period, the membership will automatically be renewed for a new period.

Fitnesspoint is open from 05.00 to 24.00. Special opening hours may apply to individual gyms. Opening hours are subject to change, especially at Christmas, Easter and during the summer holidays. There may also be changes in connection with events or maintenance.

The member and customers undertake to tidy away all equipment that is used, to keep the gym tidy after themselves, and to comply with Fitnesspoint’s house rules:

• Always tidy up after yourself
• Train in clean training shoes – outdoor shoes must be taken off at the entrance door
• Wear clean training clothes. Dress so that you are not a nuisance to others.
• Wipe off your sweat from the machines after use
• Always put equipment and machines back in place after use.
• Remove the weights after you on the free-weight machines and tidy away weight plates and dumbbells after yourself
• Make room for others on machines; do not use machines to rest between sets
• Lockers used by the member must be emptied before leaving the gym. The lock opens automatically after 2 hours and the gym is not responsible for the contents of the locker.
• Avoid shouting, roaring and unnecessary slamming of weights. Show consideration for others at the gym.

Members must ALWAYS register on entry. The agreement cannot be transferred by the member to others, and the member cannot let others train on their membership. A member cannot bring friends or let in persons who do not have a valid membership at the gym. This may result in an additional fee of NOK 2,500. In the event of misuse of a card, Fitnesspoint has the right to close the membership. Regular spot checks are carried out.

It is not permitted to be at the gym while under the influence of any form of intoxicants. It is also not permitted to use performance-enhancing substances or other types of stimulants in connection with training at Fitnesspoint. Checks may be carried out. A positive doping test will automatically lead to closure of the membership.

Members are not entitled to conduct commercial activity on Fitnesspoint’s premises without a written agreement with Fitnesspoint. This applies to both the sale of products and services.

The gym is under camera surveillance. In the event of vandalism to equipment, you may be liable for compensation for the cost of repairing the damage.

When you create a membership, you give Fitnesspoint the right to send you information, news and offers by e-mail. You also give Fitnesspoint permission to send important messages by SMS.